Does support become urgent before someone takes responsibility?
Sunshine Coast Managed IT & Cybersecurity
Enterprise Security, Small Business Feel.
Managed IT that keeps your business secure, productive and ready to grow.
We take security seriously, and your business personally.
4net supports Australian businesses with responsive local IT support, Microsoft 365 management, cybersecurity monitoring, immutable cloud backup and practical technology planning. Since 1999, we have helped organisations from 10 to 250+ users reduce downtime, strengthen security and get more from their technology.
A practical, no-pressure conversation about your environment and priorities.
Locally owned since 1999
Microsoft Partner
SMB1001 Gold certified
Supporting 10-200+ user organisations
Does this sound familiar?
Is your IT provider solving today's issues but leaving tomorrow's risks untouched?
Technology problems rarely arrive one at a time. A delayed support request can expose a weak process. An unmanaged account can become a security risk. The real question is not simply whether your computers work today; it is whether your whole environment is being managed with clear ownership and a plan.
Are Microsoft 365, devices, email security and backups managed as separate pieces?
Can you clearly explain your cyber risk and recovery plan to leadership, clients or insurers?
Do staff onboarding, offboarding and access changes rely on memory instead of a consistent process?
What we do
One accountable team for the technology your business depends on.
4net IT Support, Microsoft 365, cybersecurity, backup and hardware lifecycle management together so that issues are resolved in context.
Managed IT Support
Responsive remote and onsite support, monitoring, incident management and practical IT planning. Keep your people productive while recurring issues are identified and addressed.
Explore Managed IT Support
Microsoft 365 & Modern Workplace
Structured administration of your Microsoft 365 tenant, identities, users, Exchange and endpoints. Improve security and consistency without making technology harder for your team.
Explore Microsoft 365 Services
Cybersecurity Operations
Security monitoring, alert triage, incident response and ongoing control improvement backed by independently audited SMB1001 Gold practices.
Strengthen Your Cybersecurity
Backup & Recovery
Long-retention, immutable backup for Microsoft 365 data, designed to improve recovery from ransomware, accidental deletion and other data-loss events.
Review Your Backup Strategy
Hardware & Lifecycle
Right-fit HP-preferred hardware procurement, configuration, deployment and replacement planning for a more consistent and supportable fleet.
Plan Your Next DeploymentNeed Help Choosing the Right IT Support?
Talk with 4net about your environment, priorities and next steps. We’ll help you find the right fit.
Book a Free ConsultationWhy 4net
Local relationships. Security practices you can verify.
4net IT Support combines the familiarity of a long-term local team with the discipline and security maturity expected from a modern managed service provider.
Meet the 4net Team
Serving the Sunshine Coast since 1999
4net began by helping local businesses solve practical technology problems and has evolved into a full managed services provider without losing the personal service that built the business.
The same team, not an anonymous queue
When you contact 4net, you work with a small team that knows your people, systems and priorities. That continuity makes communication faster and decisions more informed.
Independently audited cybersecurity
4net IT Support holds SMB1001 Gold certification, giving clients external evidence that its own security practices meet a defined standard.
Built to scale with your business
From 10-user organisations to 250+ seats across multiple sites, 4net can mature the way your technology is managed as your business grows.
Independently audited
Cybersecurity practices independently audited, not simply promised.
4net has achieved SMB1001 Gold certification, independently validating our cybersecurity practices. We also help businesses prepare for and achieve SMB1001 accreditation through practical guidance, policy development, and implementation support.
Your IT provider has privileged access to the systems and information your business relies on. You should be able to ask how that provider protects itself and receive an answer backed by evidence.
Talk to Us About SMB1001
How engagement works
A clear path from inherited problems to managed improvement.
We follow a proven process to understand your environment, stabilise operations, strengthen security and continuously improve with you.
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01
Discover
We learn how your business works, what is frustrating your team, what risks need attention and what changes are coming.
Outcome: Clarity on issues, risks and priorities.
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02
Stabilise
We document the environment, resolve urgent issues, standardise access and establish reliable support processes.
Outcome: Stable systems, clear processes, less stress.
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03
Secure
We strengthen identity, devices, email, monitoring, backup and response procedures based on agreed priorities.
Outcome: Reduced risk, stronger protection, audit confidence.
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04
Improve
We review performance, plan lifecycle changes and keep technology aligned with your growth and risk profile.
Outcome: Continuous improvement and long-term business value.
Local team
Relationships that understand your business.
Trusted security
SMB1001 Gold certified security practices.
Clear communication
No anonymous queues, real conversations.
Built to scale
Support that helps your business grows.
Industries
IT support shaped around how your business actually operates.
4net IT Support works with organisations that rely on secure access, reliable systems and responsive support, but the way those priorities show up differs by industry.
Finance
Protect client information, manage access carefully and support secure, uninterrupted operations.
Legal
Strengthen identity, email, endpoint and backup controls around confidential client work.
Construction
Support mobile teams, site-based work, mixed devices and business-critical communication.
Professional Services
Create a consistent Microsoft 365 and support experience as teams, clients and systems grow.
Trades
Keep office and field staff connected, supported and protected without unnecessary complexity.
Our story
Helping Sunshine Coast businesses make the most of their technology since 1999.
Barry established 4net after relocating from Melbourne to the Sunshine Coast. The early years were built around the practical needs of local small businesses. While the business was taking shape, Barry also taught Networking and PC Support at TAFE, reinforcing a straightforward way of explaining technology without unnecessary jargon.
Tom joined in 2020, and together they've expanded that foundation, growing the business's depth and expertise in managing client environments through structured managed services, Microsoft 365 administration and cybersecurity operations. The technology has changed dramatically; the commitment to long-term local relationships has not.
Common questions
Answers before you pick up the phone.
What size businesses does 4net support?
4net IT Support is best suited to established small and mid-sized organisations, generally from 10 to 250+ users. We support single-site and multi-site environments and can scale the support, Microsoft 365 management and cybersecurity approach as your organisation grows.
Do you provide both remote and onsite IT support?
Yes. 4net provides responsive remote support for issues that can be resolved quickly and onsite assistance when hands-on work, deployment or investigation is required. Service scope and response arrangements are agreed during onboarding.
Can 4net manage our Microsoft 365 environment?
Yes. Services include tenant administration, identity and user management, Exchange, endpoint management and related security and governance. The goal is to make Microsoft 365 more consistent, secure and manageable for your organisation.
What does SMB1001 Gold mean?
SMB1001 Gold is an independently assessed cybersecurity certification for small and medium-sized organisations. 4net's certification provides external evidence of security practices across areas such as technology, access, backup, policies and staff education.
Can you help our business work toward SMB1001 certification?
Yes. 4net IT Support can help you understand the framework, identify technical and operational gaps, implement agreed improvements and prepare the evidence needed for an independent certification process.
Why do we need a separate Microsoft 365 backup?
A dedicated backup service gives your business additional retention and recovery options for Microsoft 365 data. 4net provides long-retention, immutable backup designed to support recovery from events such as ransomware, accidental deletion and account compromise.
Can you take over from our current IT provider?
Yes. 4net follows a structured transition process that covers access, documentation, systems, licences, devices, outstanding risks and support communication. The objective is to reduce disruption and establish clear ownership from the beginning.
What happens during the free consultation?
We discuss your current environment, business priorities, support frustrations, security and backup concerns, upcoming projects and the type of relationship you need. You will leave with a clearer view of the next sensible step, whether or not 4net IT Support is the right provider.
Your technology should give your business confidence, not another source of uncertainty.
Book a free 30-minute consultation with the 4net IT Support team. Discuss what is working, what is getting in the way and what a more secure, accountable IT environment could do to help your business grow.
Serving Sunshine Coast businesses since 1999.